How To Order from Organic Seeds

 

We thank you for your interest in our products. Since we are a small, independant, family run Heirloom/Heritage seed business, with our base of operations on a small farm in northern Kzn, we do not have any physical shops or outlets where you can walk in and purchase our seeds over-the-counter (see more about Who we are here). We only sell our seeds directly from this website. The website is fully eCommerce enabled and we have a variety of Shipping/Delivery Options and Payment Methods available.


Because our website software also handles all of our stock control, we thus cannot accept any orders via email or provide any emailed quotations. We also do not sell our seed in bulk quantities.

 

So, how do you go about placing your order on this website?

 

All of our seed varieties are listed in an easy to navigate menu on the left hand side of the page (if it is not listed on this website then we do not have it in stock).

 

Category Menu

 


Next:

Once you have clicked and opened a category page, our varieties are listed with an image, a short description, price, stock availablility, an 'Add-to-Cart' button and a 'More Details' button. At this stage you can either add the product to your shopping cart immediately, or you can click on the product image/description or on the 'More Details' button to view the full product information page.

 

Category Page

 


Next:

We have tried to put as much relevant information as we can on this product page, including a full plant description as well as information such as price, how many seeds per packet, growing tips and links to complete planting & growing information for the vegetable type.

 

Product Page

 


Next:

To purchase the product simply click on the 'Add to Cart' button and the seed will be added to your online shopping cart.

 

Add to Cart

 


Next:

You can click on the 'Cart' link at any time to review what you have added. Once you have added all the products to your shopping cart and finished shopping, click on the 'Check Out' button to go through to the check out page.

 

Check Out

 


Next:

Review your order to make sure that it is correct.

 

Review Order

 


Next:

Then scroll down the page to enter your email address, create a pasword and enter your contact and shipping/delivery address details. Remember to click the 'Save' button when you are done. If you have previously registered on our website then you can simply click on the 'Already registered' link to log in using your email and password.

 

Enter Details

 


Next:

VERY IMPORTANT! Please make sure that you tick the 'Terms of Service' block before you go any further. Without this block ticked there will be no payment options visible.

 

Select your preferred shipping/delivery option, add any comments or extra shipping instructions in the box provided and then click on your preferred payment method.

 

Select Shipping and Payment

 


Next:

If you select to pay via EFT then an Order Summary page will open. You need to click on the "I confirm my order" button to finish placing the order (Note: if you do not click on this button then we will not receive your order and you will not receive any order confirmation emails). Once you have confirmed your order, a page will open with our banking details and your order number. You will also automatically receive an order confirmation email with our bank details.

 

Please also note that if we do not receive your EFT payment (or proof thereof) within 21 days of placing the order, then we reserve the right to cancel your order automatically.

 

Confirm Order

 

If you select to pay via credit card then this Order Summary page will not appear and instead you will be directed to the Payfast secure credit card payment website where you will be asked to enter your credit card details and to confirm the order there. Once the credit card payment has been completed then their secure website will automatically redirect you back to our website.

 

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Thank you for your support and please do not hesitate to use our Contact form to drop us an email should you have any further queries.


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